Terms and Conditions

Welcome to FETTOSEE COURIER. These Terms and Conditions govern the use of our courier services and website. By using our services, you agree to comply with the terms outlined below.

Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or using the services of FETTOSEE COURIER, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you should not use our services.

2. Courier Services

FETTOSEE COURIER provides parcel pickup, transportation, and delivery services within Ghana.

Our services may include:

  • Same-day delivery
  • Scheduled deliveries
  • Express delivery
  • Business courier solutions
  • Parcel tracking services

Delivery timelines may vary depending on location, traffic conditions, weather, and other unforeseen circumstances.

3. Customer Responsibilities

Customers using our services agree to:

  • Provide accurate sender and receiver information
  • Ensure parcels are properly packaged
  • Comply with all applicable shipping regulations
  • Avoid sending prohibited or illegal items

Incorrect information provided by customers may lead to delivery delays or failed deliveries.

4. Prohibited Items

For safety and legal reasons, FETTOSEE COURIER does not accept the following items for delivery:

  • Illegal drugs or substances
  • Weapons or firearms
  • Explosives or hazardous materials
  • Perishable goods without proper packaging
  • Any item prohibited by Ghanaian law

We reserve the right to refuse or cancel shipments that violate these restrictions.

5. Delivery and Liability

FETTOSEE COURIER will make every effort to deliver parcels safely and on time.

However, we are not liable for delays caused by:

  • Natural disasters
  • Road accidents or traffic disruptions
  • Government restrictions
  • Incorrect delivery information provided by the customer

In the event of lost or damaged items, liability may be limited depending on the nature of the shipment and declared value.

6. Payment Terms

All delivery charges must be paid according to the agreed pricing structure.

Payment may be required:

  • Before shipment
  • Upon pickup
  • Upon delivery

Prices may change without prior notice, but confirmed shipments will not be affected.

7. Parcel Inspection

FETTOSEE COURIER reserves the right to inspect any parcel to ensure compliance with safety regulations and shipping policies.

Shipments found to contain prohibited items may be rejected or reported to the appropriate authorities.

8. Cancellation of Services

Customers may cancel a delivery request before the parcel is picked up. Once the parcel has been collected, cancellation may not be possible.

Any applicable fees or charges may still apply.

9. Changes to Terms

FETTOSEE COURIER reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website.

Continued use of our services after updates means you accept the revised terms.